Supported Tablets
The CrisisGo Gatekeeper currently supports certain tablet models to be set as Gatekeeper Kiosk Devices. Please refer to the Gatekeeper Front Desk System Requirements for details.
Kiosk Setup Guidance
1. Change your tablet to kiosk mode (Recommended)
Before configuring the CrisisGo Gatekeeper software, we recommend you to change your tablet to the kiosk mode.
Kiosks are on-premises devices serving as public terminals, displays, or signage. They restrict user interaction to the software's scope, allowing for customization and limited ad-hoc services.
For Kiosk mode setup, refer to your MDM/EMM platform's guidance. Samsung Knox Manage users can find details in this Samsung Knox Manage - Kiosk Guide.
WARNING: If your tablet is not in kiosk mode, end-users can change device settings and close the CrisisGo Gatekeeper app on your tablet, disrupting the Gatekeeper experience. We strongly recommend setting your device to kiosk mode.
2. Install the CrisisGo app
To set up your tablets as the Kiosk Device of the CrisisGo Gatekeeper, first install the CrisisGo mobile app to the tablet. Ensure you have version 6.25.0 or higher.
For Kiosk mode tablet
In your MDM/EMM platform, set your tablet to Single App Kiosk Mode and designate the CrisisGo mobile app as the sole app on the device. For detailed instructions, refer to your MDM/EMM platform's official guidance. Samsung Knox Manage users can consult this guide: Install a Kiosk application using a profile and set Kiosk app settings to Single app.
For non-Kiosk mode tablet
Open your tablet's App Store, search for 'CrisisGo', and install the app.
3. Enroll your tablet as a CrisisGo Gatekeeper Kiosk Device
After installing the CrisisGo app to your tablet, follow the instructions below to enroll it as the Gatekeeper Kiosk Device.
Troubleshooting
Please refer to Gatekeeper Front Desk FAQs.