Supported Label Printer Models
The CrisisGo Gatekeeper currently supports some specific label printer models, please refer to Gatekeeper Front Desk System Requirements for details.
Prerequisites
To connect your label printer to the CrisisGo Gatekeeper system, ensure the following prerequisites are met.
The label printer is already connected to your desktop and working properly. If not, please refer to the official user guide for your label printer before connecting it to the CrisisGo Gatekeeper system.
WARNING: Please ensure all prerequisites are met before going further.
Setup Guidance
1. Install the CrisisGo Desktop App
To connect your label printer with the CrisisGo Gatekeeper system, first install the CrisisGo Desktop App. Ensure you have version 6.25.0 or higher. Download and install the latest app here.
2. Sign In to the CrisisGo Desktop App
After installing the CrisisGo Desktop App, sign in to your Front Desk Admin Account by following the instructions below.
TIP: You should get your Front Desk Admin account and password from your administrator.
3. Connect Your Label Printer to the Gatekeeper
To connect your label printer to the CrisisGo Gatekeeper, please follow the straightforward instructions below.
WARNING: Please ensure the label printer is already connected to your desktop and working properly. If not, please refer to the official user guide for your label printer before connecting it to the CrisisGo Gatekeeper system.
Troubleshooting
Please refer to Gatekeeper Front Desk FAQs.